Terms of Service

Welcome to Halen Store. By accessing or using our website (halen.shop), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General
These Terms apply to all visitors, users, and customers of Halen Store. By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Products and Orders
All products are subject to availability.
We reserve the right to change or discontinue any product at any time without notice.
Prices are listed in Euros and include VAT unless stated otherwise.
Orders are only confirmed once payment is successfully processed via PayPal.

3. Shipping & Delivery
We ship within Germany only.
A flat shipping rate of €4 applies to all orders.
Estimated delivery is 2–5 business days.
For full details, see our Shipping Policy.

4. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date.

5. Returns & Refunds
Unused products may be returned within 14 days after delivery.
PayPal is used to give refunds once we receive and review the returned item.
See our Refund and Return Policy for further details.

6. Payment
We accept PayPal only. All payments must be made in full before your order is processed and shipped.

7. User Conduct
You agree not to:
Use our website for unlawful purposes
Attempt to gain unauthorized access to our systems
Transmit any malware or harmful code

8. Governing Law
These Terms are governed by the laws of Germany. Any disputes shall be resolved under German jurisdiction.

9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Halen Store and may not be used without permission.

10. Limitation of Liability
Halen Store is not liable for:
Any indirect or incidental damages arising from your use of the website or products
Delays or failures due to events beyond our control

11. Contact Us
If you have any questions about these Terms, please contact us:

Halen Store
📍 Rabenstraße 14, 25462 Rellingen, Germany
📞 +49 155 10677667
✉️ support@halen.shop