Privacy Policy

Last updated: 30.09.25

Halen Store welcomes you.  We place a high priority on protecting your personal information.  This Privacy Policy describes how we gather, use, and safeguard your information when you contact us, make a purchase, or visit our website, halen.shop.

1. Information We Collect
The following data may be collected by us when you use our store:
Personal Data: Name, phone number, email address, and billing/shipping address.
Information about Payment: PayPal is the only way we accept payments.  PayPal securely handles your payment information, and our systems do not keep anything.
Details of the Order:  information about the goods you buy and your past transactions.
Technical information: device details, browser type, IP address, and cookies to enhance user experience.

2. How We Use Your Information
We use your data for:
Completing and shipping out your purchases.
Providing customer support via support@halen.shop.
Communicating order updates and shipping details.
observing the duties imposed by German legislation (GDPR).
Enhancing our services and website.

3. Sharing of Data
We do not sell or rent your personal data. We only share information with:
Shipping companies to deliver your purchase.
PayPal for safe payment processing.
Legal authorities if the relevant legislation calls for it.

4. Cookies & Tracking
Cookies and related technologies may be used by our website to enhance your purchasing experience, track traffic, and customize content.  Some functions might not function correctly even if you disable cookies in your browser's settings.

5. Data Retention
We only keep your personal information for as long as is needed by law or for the purposes outlined in this privacy statement.

6. Your Rights (GDPR)
As a resident of Germany, you have the following rights:
The right to view your info.
The right to update false information.
"Right to be Forgotten" refers to the right to seek deletion.
The ability to limit or protest data processing.
Data portability is a right.
Please email support@halen.shop to exercise these rights.

7. Security of Your Data
To prevent unwanted access, loss, or abuse of your personal information, we employ the proper organizational and technical safeguards.

8. Payments
PayPal is used to securely handle all transactions.  Your payment card information is not collected or stored by us.  PayPal's Privacy Policy, which is available at https://www.paypal.com/webapps/mpp/ua/privacy-full, governs transactions.

9. Contact Information
If you have any questions about this Privacy Policy, you can contact us at:

Halen Store
📍 Address: Rabenstraße 14, 25462 Rellingen, Germany
📧 Email: support@halen.shop
📞 Phone: +49 1551 0677667

10. Changes to This Policy
This Privacy Policy may be updated periodically.  This page will be updated with the date of any changes.